Person-centered service providers such as Employment Links discover and act on what is important to the individual, ensuring that persons with disabilities have choices in their daily lives.
Services that are Person-Centered place emphasis on continual listening and learning, focusing on what is important to the individual both now and in the future. Such conversations and supports include family, friends, social workers, case managers, home staff, guardians, employment support agency, and all other significant people in the individual’s life. Person-centered services involve the individual receiving the service (and other persons listed above) in developing a CSSP that allows for community participation and quality of life for the individual. In contrast, traditional models of planning have focused on the person’s deficits and negative behaviors, labeling the person and creating a dis-empowering mindset from the start.
A CSSP for each person is updated as and when the person and their team decide that changes are needed or wanted, or when a goal outcome is achieved. In this scenario, the new plan goes into effect after the individual’s semi-annual (or annual) team meeting.
There are five key areas that are important in shaping an individual’s quality of life. Services are evaluated based upon how they enable the individual to:
- Share ordinary places
- Make choices
- Develop abilities
- Be treated with respect and have a valued social role
- Grow in relationships